✅ PRIVACY POLICY
Dave’s Plumbing
Phone: 443-764-8327
Email: [email protected]
Effective Date: 2/28/26
1. Overview
Dave’s Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request services, or opt in to receive SMS communications.
2. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Service address
Billing information (if applicable)
Any information you submit through contact forms or service requests
We may also collect basic website usage data through cookies.
3. How We Use Your Information
We use your information to:
Schedule and confirm plumbing services
Send appointment reminders
Provide service updates
Respond to inquiries
Send invoices and payment confirmations
Improve our services
4. SMS Messaging & A2P 10DLC Compliance
By submitting your phone number through our website, forms, or service request process, you consent to receive SMS text messages from Dave’s Plumbing related to:
Appointment confirmations
Appointment reminders
Service updates
Billing notifications
Customer support communications
Message frequency varies depending on service activity.
Message and data rates may apply.
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
You may also contact us at 443-764-8327 or [email protected] for help.
We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.
5. Information Sharing
We do not sell personal information.
We may share information with:
Payment processors
CRM and scheduling software providers
SMS communication platforms
Legal authorities if required by law
All third parties are required to protect your information.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at [email protected].
8. Contact Information
Dave’s Plumbing
443-764-8327